DuBrin, Andrew J. <br/><br/>
Human relations :  interpersonal job-oriented skills / 
Andrew J. DuBrin 
 - 11th ed. 
 - Boston :  Prentice Hall,  c2012 
 - xxi, 409 p. :  col. ill. ;  28 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9780135109410 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial sociology<br/>Personnel management<br/>Organizational behavior