@book{47238,
	author = {Lukaszewski, James E.},
	title = {Why should the boss listen to you? :},
	publisher = {Jossey-Bass,},
	year = {c2008},
	address = {San Francisco :},
	edition = {1st ed.},
	note = {Includes index},
	url = {http://www.loc.gov/catdir/enhancements/fy0810/2007029342-t.html}
}