Glushko, Robert J. <br/><br/>
Document engineering :  analyzing and designing documents for business informatics & Web services / 
Robert J. Glushko and Tim McGrath 
 - Cambridge, Mass. :  MIT Press,  2005 
 - xxiii, 703 p. :  ill. ;  24 cm. 
<br/><br/> Includes bibliographical references (p. 580-619) and index 
<br/><br/><label>ISBN: </label>0262072610 (alk. paper) 9780262572453 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Text processing (Computer science)<br/>Electronic data interchange<br/>Commercial documents--Data processing