01621nam a2200301 a 4500 vtls000036648 KUKTEM 20251117145512.0 090525t2009 nyua f 001 0 eng d 9780814401682 (pbk.) 201107132214 VLOAD 200909141616 fauzi 200908141617 VLOAD 200908141550 VLOAD 200905250939 shah UMP HD42 .L86 2009 Lundin, William Working with difficult people / William Lundin, Kathleen Lundin, and Michael S. Dobson 2nd ed. New York : AMACOM, c2009 120 p. : ill. ; 23 cm. Includes index How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people Conflict management Case studies Interpersonal relations Case studies Interpersonal conflict Case studies Lundin, Kathleen Dobson, Michael Singer Table of contents only http://www.loc.gov/catdir/toc/ecip0816/2008016650.html 0 0 0 0 10000 10000 2019-09-04 43.13 0 HD42 .L86 2009 0000040049 2019-09-04 00:00:00 1 43.13 2019-09-04 OPEN VIRTUA40 47603 47609 VTLSSORT0080*0200*0400*0900*1000*2450*2500*2600*3000*5000*5050*6500*6501*6502*7000*7001*8560*9991