TY - BOOK AU - Kirkpatrick,Donald L. AU - Kirkpatrick,James D. TI - Evaluating training programs: the four levels SN - 1576753484 PY - 2006/// CY - San Francisco, CA. PB - Berrett-Koehler Publishers KW - Employees KW - Training of KW - Evaluation N1 - Includes bibliographical references and index ER -