Bolstorff, Peter <br/><br/>
Supply chain excellence :  a handbook for dramatic improvement using the SCOR model / 
Peter Bolstorff and Robert Rosenbaum 
 - 2nd ed. 
 - New York, N.Y  :  AMACOM ,  c2007 
 - xxiv, 277 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0814409261 9780814409268 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business logistics--Management