Conlow, Rick

SuperSTAR customer service : it's all about C.A.R.E. / SuperSTAR customer service : it's all about customers are really everything Rick Conlow, Doug Watsabaugh - [Rochester, N.Y.] : Axzo Press, c2009 - ii, 102 p. : ill. ; 26 cm. - Crisp fifty-minute series . - Fifty-minute series .

"Present a winning attitude, engage customers personally, identify and meet customer needs, manage problems effectively"--Cover

9781426018459 (pbk.) 1426018452 (pbk.)


Customer services
Customer relations