SuperSTAR customer service : it's all about C.A.R.E. /
SuperSTAR customer service : it's all about customers are really everything
Rick Conlow, Doug Watsabaugh
- [Rochester, N.Y.] : Axzo Press, c2009
- ii, 102 p. : ill. ; 26 cm.
- Crisp fifty-minute series .
- Fifty-minute series .
"Present a winning attitude, engage customers personally, identify and meet customer needs, manage problems effectively"--Cover