@book{47972,
	author = {Phillips, Jack J. and Edwards, Lisa},
	title = {Managing talent retention :},
	publisher = {Pfeiffer,},
	year = {c2009},
	series = {Essential resources for training and HR professionals},
	address = {San Francisco :},
	note = {"An essential knowledge resource"--Jacket},
	url = {http://www.loc.gov/catdir/toc/ecip0824/2008033073.html}
}