TY - BOOK AU - Phillips,Jack J. AU - Edwards,Lisa TI - Managing talent retention: an ROI approach T2 - Essential resources for training and HR professionals SN - 9780470375952 (cloth) PY - 2009/// CY - San Francisco PB - Pfeiffer KW - Employee retention KW - Labor turnover N1 - "An essential knowledge resource"--Jacket; Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/ecip0824/2008033073.html ER -