02339nam a2200253 a 4500001001400000003000700014005001700021008004100038020001800079020001500097040000800112245015700120260003600277300003300313500003200346504005000378505145200428650004601880650006301926650003101989650002702020700002002047700001802067vtls000041819KUKTEM20251117145533.0090819t2010    flua   f b    001 0 eng d  a9781420083774  a1420083775  aUMP00aOptimizing emergency department throughput :boperations management solutions for health care decision makers /c[edited by] John M. Shiver, David Eitel  aBoca Raton :bCRC Press,cc2010  axi, 247 p. :bill. ;c28 cm.  a"A Productivity Press book"  aIncludes bibliographical references and index0 aFixing the front end : why would an emergency department medical director or nursing supervisor wish to install Emergency Severity Index (ESI) triage? / Dave Eitel and Tom Falvo -- Process mapping and work flow diagramming in health care / Sueanne McKniff -- What is lean six sigma? : an introduction to lean and six sigma for the health care novice / Dave Eitel -- Using lean six sigma to accelerate emergency department results / Greg Butler, Chip Caldwell, and Shannon Elswick -- Queuing models for hospital emergency departments / Yasar A. Ozcan -- The nursing perspective and role in planning a simulation modeling project : historical, experiential, and future applications of complex adaptive systems thinking / Susan O’Hara -- The physiology of service capacity / Pierce Story and Dave Eitel -- The door-to-doc toolkit : planning emergency department capacity for delivering safe care / Twila L. Burdick ... [et al.] -- Forecasting the demand for emergency department services / Murray J. Côte ... [et al.] -- Improving fairness in nurse scheduling : introducing a new approach using auctions and integer programming optimization / Melanie L. DeGrano -- Establishing engineered nurse staffing requirements in the emergency department / Frank Overfelt -- Patient safety organizations : a new paradigm in quality management and communication systems for healthcare / Douglas B. Dotan -- Alternative emergency care settings / James Lifton 0aHospitalsxEmergency servicesxManagement12aEmergency Service, Hospitalxorganization & administration22aEfficiency, Organizational22aModels, Organizational1 aShiver, John M.1 aEitel, David.