Van Heugten, Kate <br/><br/>
Social work under pressure :  how to overcome stress, fatigue and burnout in the workplace / 
Kate van Heugten 
 - London ; Philadelphia, PA :  Jessica Kingsley Publishers,  2011 
 - 224 p. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/>Introduction to concepts and models of workplace stress -- Stress in human services -- Stress in your personal and professional life -- Stress in frontline practice -- The stress of working with trauma -- Working with aggressive or violent service users -- Rudeness, bullying and violence in the workplace -- Being human, making mistakes -- Towards balance in practice 
<br/><br/><label>ISBN: </label>9781849051163 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Social workers--Psychology<br/>Social service--Psychological aspects<br/>Job stress<br/>Burn out (Psychology)