TY - BOOK AU - Van Heugten,Kate TI - Social work under pressure: how to overcome stress, fatigue and burnout in the workplace SN - 9781849051163 (pbk.) PY - 2011/// CY - London ; Philadelphia, PA PB - Jessica Kingsley Publishers KW - Social workers KW - Psychology KW - Social service KW - Psychological aspects KW - Job stress KW - Burn out (Psychology) N1 - Includes bibliographical references and index; Introduction to concepts and models of workplace stress -- Stress in human services -- Stress in your personal and professional life -- Stress in frontline practice -- The stress of working with trauma -- Working with aggressive or violent service users -- Rudeness, bullying and violence in the workplace -- Being human, making mistakes -- Towards balance in practice ER -