Leibling, Mike <br/><br/>
Working with the enemy :  how to survive and thrive with really difficult people / 
Mike Leibling 
 - London :  Kogan Page ,  2009 
 - xiv, 176 p. ;  22 cm. 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780749454678 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal conflict<br/>Conflict management