TY  - BOOK
AU  - Burke,J.Richard
TI  - Network management: concepts and practice :  a hands on approach 
SN  - 0130329509
PY  - 2004///
CY  - Upper Saddle River, NJ
PB  - Pearson/Prentice Hall
KW  - Computer networks
KW  - Management
N1  - Includes glossary and index
ER  -