Nash, Mark A. <br/><br/>
Mapping the total value stream :  a comprehensive guide for production and transactional processes / 
Mark A. Nash and Sheila R. Poling 
 - Boca Raton :  CRC Press,  c2008 
 - xx, 273 p. :  ill. ;  28 cm. 
<br/><br/> "A Productivity Press book." 
<br/><br/>Includes bibliographical references (p. 249) and index 
<br/><br/><label>ISBN: </label>9781563273599 (alk. paper) 1563273594 (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Production engineering<br/>Production management<br/>Process control