00767nam a2200229 a 4500001001400000003000700014005001700021008004100038020001800079020002800097040000800125245011300133260005000246300004600296504005000342650002000392650002900412650003100441700002600472700002400498700001500522vtls000031119KUKTEM20251117145601.0080825t2002 wiua f b 001 0 eng d a9780873895224 a0873895223 (alk. paper) aUMP04aThe ASQ ISO 9000:2000 handbook /cCharles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West, editors aMilwaukee, Wisc. :bASQ Quality Press,cc2002 axxi, 913 p. :bill. ;c26 cm. +e1 CD-ROM aIncludes bibliographical references and index 0aQuality control 0aTotal quality management 0aQuality controlxStandards1 aCianfrani, Charles A.1 aTsiakals, Joseph J.1 aWest, Jack