@book{49494,
	author = {Chang, Elizabeth and Dillon, Tharam S.},
	title = {Trust and reputation for service-oriented environments :},
	publisher = {John Wiley & Sons Inc.,},
	year = {c2006},
	address = {Chichester, England ;},
	url = {http://www.loc.gov/catdir/enhancements/fy0654/2005034992-t.html}
}