TY  - BOOK
AU  - Chang,Elizabeth
AU  - Dillon,Tharam S.
AU  - Hussain,Farookh K.
TI  - Trust and reputation for service-oriented environments: technologies for building business intelligence and consumer confidence 
SN  - 0470015470 (cloth : alk. paper)
PY  - 2006///
CY  - Chichester, England, Hoboken, NJ
PB  - John Wiley & Sons Inc.
KW  - Electronic commerce
KW  - Security measures
KW  - Business enterprises
KW  - Computer networks
KW  - Trust
KW  - Consumer confidence
KW  - Consumer protection
N1  - Includes bibliographical references and index
UR  - http://www.loc.gov/catdir/enhancements/fy0654/2005034992-t.html
ER  -