Stone, Florence M. <br/><br/>
Coaching, counseling & mentoring :  how to choose & use the right technique to boost employee performance / 
 Coaching, counseling and mentoring 
Florence M. Stone 
 - 2nd ed. 
 - New York :  American Management Association,  c2007 
 - vi, 230 p. ;  24 cm. 
<br/><br/> Includes index 
<br/><br/>Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk :"should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader 
<br/><br/><label>ISBN: </label>0814473857 9780814473856 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mentoring in business<br/>Employees--Coaching of.<br/>Employees--Counseling of.<br/>Employees--Training of.