how to choose & use the right technique to boost employee performance Stone, Florence M. creator text nyu New York American Management Association c2007 2007 2nd ed. monographic eng

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vi, 230 p. ; 24 cm. Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk :"should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader specialized Florence M. Stone Includes index Mentoring in business Employees Coaching of Employees Counseling of Employees Training of 0814473857 9780814473856 http://www.loc.gov/catdir/toc/ecip0618/2006024994.html http://www.loc.gov/catdir/toc/ecip0618/2006024994.html UMP 090917 20251117145612.0 vtls000044502