Brinkman, Rick <br/><br/>
Dealing with people you can't stand :  how to bring out the best in people at their worst / 
Rick Brinkman, Rick Kirschner 
 - Rev. and updated ed. 
 - New York :  McGraw-Hill,  c2002 
 - xix, 226 p. :  ill. ;  23 cm. 
<br/><br/><label>ISBN: </label>9780071379441 (acid-free paper) 0071379444 (acid-free paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal relations<br/>Interpersonal communication<br/>Psychology, Industrial