@book{49936,
	author = {Brandon, P. S.},
	title = {Clients driving innovation /},
	publisher = {Wiley-Blackwell ;},
	year = {2008},
	address = {Chichester, West Sussex ;},
	note = {Includes bibliographical references and index},
	url = {http://www.loc.gov/catdir/toc/ecip089/2008002543.html}
}