Clients driving innovation / edited by Peter Brandon, Shu-Ling Lu - Chichester, West Sussex ; [Malden] MA : [Salford] : [Rotterdam, The Netherlands] : Wiley-Blackwell ; Thinklab ; CIB, 2008 - xxii, 273 p. : ill. ; 26 cm.

Includes bibliographical references and index

9781405175661 (hardback : alk. paper) 1405175664 (hardback : alk. paper)


Building--Technological innovations
Construction industry--Customer services
Customer relations
Consumer satisfaction
Production planning