Clients driving innovation / edited by Peter Brandon, Shu-Ling Lu - Chichester, West Sussex ; [Malden] MA : [Salford] : [Rotterdam, The Netherlands] : Wiley-Blackwell ; Thinklab ; CIB, 2008 - xxii, 273 p. : ill. ; 26 cm. Includes bibliographical references and index ISBN: 9781405175661 (hardback : alk. paper) 1405175664 (hardback : alk. paper) Subjects--Topical Terms: Building--Technological innovationsConstruction industry--Customer servicesCustomer relationsConsumer satisfactionProduction planning