00986nam a2200241 a 4500 vtls000036264 KUKTEM 20251117150035.0 090518t2009 at a f 001 0 eng d 9780733988752 (pbk.) 201904301147 AUTHORITY 201904301146 AUTHORITY 201904301145 AUTHORITY 201603011141 safura 200905181526 nadia UMP TX911.3.F75 O84 2009 O'Shannessy, Vivienne Practical front office skills : a practical approach / Vivienne O'Shannessy Frenchs Forest, NSW : Pearson, c2009 v, 370 p. : ill. ; 25 cm. Includes bibliographical references and index Hotel front desk personnel Australia Textbooks Hospitality industry Australia Textbooks Hospitality industry Employees Training of 0 0 0 0 10000 10000 2019-09-04 114.05 0 TX911.3.F75 O84 2009 0000040401 2019-09-04 00:00:00 1 114.05 2019-09-04 OPEN 0 0 0 0 10000 10000 2019-09-04 114.05 0 TX911.3.F75 O84 2009 0000047931 2019-09-04 00:00:00 2 114.05 2019-09-04 OPEN c.2 VIRTUA40 50157 50163 VTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5040*6500*6501*6502*9992