Russell, J. P. <br/><br/>
Continual improvement assessment guide :  promoting and sustaining business results / 
J.P. Russel 
 - Milwaukee, Wis  :  ASQ Quality Press ,  2004 
 - 196 p. :  ill. ; 
<br/><br/><label>ISBN: </label>9780873896146 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management audit<br/>Organizational effectiveness--Evaluation<br/>Total quality management