TY - BOOK AU - Szymanski,Margaret H. AU - Whalen,Jack TI - Making work visible: ethnographically grounded case studies of work practice T2 - Learning in doing : social, cognitive, and computational perspectives SN - 9780521190725 PY - 2011/// CY - New York PB - Cambridge University Press KW - Organizational learning KW - Case studies KW - Knowledge management KW - Human engineering KW - Work KW - Social aspects N1 - Includes bibliographical references and index ER -