01284nam a2200241 a 4500 vtls000039677 KUKTEM 20251117150050.0 090707t2008 ctua f b 001 0 eng d 9781591586982 (alk. paper) 201107132303 VLOAD 201001051526 fauzi 201001051526 fauzi 200908141644 VLOAD 200907071402 shah UMP Z678.85 .M37 2008 Matthews, Joseph R. Scorecards for results : a guide for developing a library balanced scorecard / Joseph R. Matthews Westport, Conn. : Libraries Unlimited, 2008 xvii, 112 p. : ill. ; 26 cm. Includes bibliographical references and index What is a balanced scorecard? -- The library scorecard -- A suggested process -- The mission and vision -- Strategy and strategy maps -- Identify critical success factors -- Selecting performance measures -- Choosing targets and initiatives -- Sustaining the use of scorecards -- Communicating your scorecard Public libraries Evaluation Table of contents only http://www.loc.gov/catdir/toc/ecip089/2008003689.html 0 0 0 0 10000 10000 2019-09-04 189.43 0 Z678.85 .M37 2008 0000042577 2019-09-04 00:00:00 1 189.43 2019-09-04 OPEN VIRTUA40 50681 50687 VTLSSORT0080*0200*0400*0900*1000*2450*2600*3000*5040*5050*6500*8560*9991