01347nam a2200229 a 4500001001400000003000700014005001700021008004100038020003100079020002800110040000800138100002000146245004800166260005000214300003300264490001700297504005000314505056800364650006100932830004200993856008201035vtls000039663KUKTEM20251117150054.0090707t2008    ctua   f bf   001 0 eng d  a9781591584636 (alk. paper)  a1591584639 (alk. paper)  aUMP1 aFord, Charlotte10aCrash course in reference /cCharlotte Ford  aWestport, Conn. :bLibraries Unlimited,c2008  axi, 143 p. :bill. ;c28 cm.1 aCrash course  aIncludes bibliographical references and index0 aWhat is reference service? -- Communicating with your patrons -- Building and maintaining a reference collection -- Searching print and electronic sources -- Finding books : library catalogs and bibliographies -- Finding articles : indexes and databases -- Finding background information and definitions : encyclopedias and dictionaries -- Finding facts fast : ready reference -- Using the Web to reach your patrons and help them find information -- Reference ethics and reference policies -- Networking with other libraries and librarians -- For more information 0aReference services (Libraries)vHandbooks, manuals, etc. 0aCrash course series (Westport, Conn.)413Table of contents onlyuhttp://www.loc.gov/catdir/toc/ecip088/2007052948.html