International handbook of organizational crisis management / 
Christine M. Pearson, Christophe Roux-Dufort, Judith A. Clair 
 - California :  Sage Publications, Inc,  2007 
 - 354 p. :  ill. ;  26 cm. 
<br/><br/><label>ISBN: </label>9780761988519 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Crisis management