TY  - BOOK
AU  - Md. Fauzi Ahmad@Mohamad
TI  - Look east: total quality management (TQM) practices based on Japanese Approach 
SN  - 9789675457937
PY  - 2012///
CY  - Batu Pahat
PB  - Penerbit Universiti Tun Hussein Onn Malaysia
KW  - Total quality management
KW  - Quality assurance
KW  - Management
N1  - Includes bibliographical references and index
ER  -