TY - BOOK AU - Kase,Larina TI - Clients, clients, and more clients: create an endless stream of new business with the power of psychology SN - 9780071770750 PY - 2012/// CY - New York PB - McGraw-Hill KW - Relationship marketing KW - Customer relations KW - Psychological aspects KW - Business networks N1 - Includes bibliographical references and index ER -