Fitz-enz, Jac <br/><br/>
The ROI of human capital :  measuring the economic value of employee performance / 
Jac Fitz-enz 
 - 2nd ed. 
 - New York :  AMACOM,  c2009 
 - xxiii, 312 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/>Human leverage -- How to measure human capital's contribution to enterprise goals -- How to measure human capital's impact on processes -- How to measure human resources' value added -- End-to-end human capital value reports -- Human capital analysis : the leading edge of measurement -- Predictive analytics : leading indicators and intangible metrics -- How to measure and value improvement initiatives results -- Outsourcing : a new operating model? -- How to change the game -- Eleven principles, seven skills, and five metrics 
<br/><br/><label>ISBN: </label>9780814413326 (hardcover) 0814413323 (hardcover) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Human capital<br/>Productivity accounting<br/>Labor economics