TY  - BOOK
AU  - Fitz-enz,Jac
TI  - The ROI of human capital: measuring the economic value of employee performance 
SN  - 9780814413326 (hardcover)
PY  - 2009///
CY  - New York
PB  - AMACOM
KW  - Human capital
KW  - Productivity accounting
KW  - Labor economics
N1  - Includes bibliographical references and index; Human leverage -- How to measure human capital's contribution to enterprise goals -- How to measure human capital's impact on processes -- How to measure human resources' value added -- End-to-end human capital value reports -- Human capital analysis : the leading edge of measurement -- Predictive analytics : leading indicators and intangible metrics -- How to measure and value improvement initiatives results -- Outsourcing : a new operating model? -- How to change the game -- Eleven principles, seven skills, and five metrics
ER  -