TY - BOOK AU - Carkenord,Barbara A. TI - Seven steps to mastering business analysis SN - 9781604270075 PY - 2009/// CY - Florida PB - J. Ross Pub KW - Business analysts KW - Business planning KW - Organizational effectiveness N1 - Includes bibliographical references and index; Possess a clear understanding of business analysis -- Know your audience -- Know your project --Know your business environment -- Know your technical environment -- Know your analysis techniques -- Increase your value ER -