@book{51284,
	author = {Shneyderman, Alex and Casati, Alessio},
	title = {Fixed mobile convergence :},
	publisher = {McGraw-Hill,},
	year = {c2008},
	series = {McGraw-Hill communications},
	address = {New York :},
	url = {http://www.loc.gov/catdir/toc/ecip086/2007049850.html}
}