Kar, Els van de <br/><br/>
Designing mobile service systems / 
Els van de Kar, Alexander Verbraeck ; in collaboration with Wieke Bockstael-Blok ... [et al.] 
 - 2nd rev ed. 
 - Amsterdam :  IOS Press,  c2008 
 - x, 236 p. :  ill. (some col.) maps ;  24 cm. 
 - Research in design series ;  v. 2 .
 - Research in design series ;  v. 2 .
<br/><br/>Includes bibliographical references (p. 219-231) and index 
<br/><br/><label>ISBN: </label>9781586039196 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business enterprises--Computer networks<br/>Computer service industry<br/>Mobile commerce<br/>Mobile communication systems