TY  - BOOK
AU  - Kar,Els van de
AU  - Verbraeck,Alexander
TI  - Designing mobile service systems
T2  - Research in design series
SN  - 9781586039196
PY  - 2008///
CY  - Amsterdam
PB  - IOS Press
KW  - Business enterprises
KW  - Computer networks
KW  - Computer service industry
KW  - Mobile commerce
KW  - Mobile communication systems
N1  - Includes bibliographical references (p. 219-231) and index
ER  -