Valacich, Joseph S. Essentials of system analysis and design/ Joseph S. Valacich, Joey F. George, Jeffrey A. Hoffer - 4th ed. - Englewood Cliffs, N.J : Prentice Hall, c2009 - xxvi, 433 p. : ill. (some col.) ; 28 cm. Includes glossary and index References: p. 411-415 ISBN: 9780136084969 Subjects--Topical Terms: System designSystem analysis