Lipsky, Lester R. <br/><br/>
Queueing theory :  a linear algebraic approach / 
Lester Lipsky 
 - 2nd ed. 
 - New York :  Springer,  c2009 
 - xxii, 548 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 533-541) and index 
<br/><br/><label>ISBN: </label>9780387497044 (hardcover : alk. paper) 0387497048 (hardcover : alk. paper) 9780387497068 (electronic) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Queuing theory<br/>Algebras, Linear