Handbook for developing emotional and social intelligence : best practices, case studies, and strategies / Marcia Hughes, Henry L. Thompson, and James Bradford Terrell, editors ; foreword by James M. Kouzes - San Francisco, CA : Pfeiffer, c2009 - xxvii, 419 p. : ill. ; 25 cm. - Pfeiffer essential resources for training and HR professionals . - Pfeiffer essential resources for training and HR professionals .

"Essential knowledge"--P. [iii]

Includes bibliographical references and indexes

9780470190883 (cloth)


Emotional intelligence
Social intelligence
Leadership
Executive coaching