TY - BOOK AU - Hughes,Marcia M. AU - Thompson,Henry L. AU - Terrell,James Bradford TI - Handbook for developing emotional and social intelligence: best practices, case studies, and strategies T2 - Pfeiffer essential resources for training and HR professionals SN - 9780470190883 (cloth) PY - 2009/// CY - San Francisco, CA PB - Pfeiffer KW - Emotional intelligence KW - Social intelligence KW - Leadership KW - Executive coaching N1 - "Essential knowledge"--P. [iii]; Includes bibliographical references and indexes ER -