Shaffie, Sheila <br/><br/>
Lean six sigma / 
Sheila Shaffie, Shahbaz Shahbazi 
 - New York :  McGraw-Hill,  c2012 
 - v, 232 p. :  ill. ;  23 cm. 
 - McGraw-Hill 36-hour courses .
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>9780071743853 0071743855 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Six sigma (Quality control standard)<br/>Total quality management<br/>Organizational effectiveness