Sobel, Andrew <br/><br/>
All for one :  10 strategies for building trusted client partnerships / 
Andrew Sobel 
 - Hoboken, N.J. :  Wiley,  c2009 
 - viii, 312 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/>Introduction: Transforming your client relationships -- Reaching level 6 : trusted client partner -- Employing ten integrated strategies -- Strategy one : becoming an agenda setter -- Strategy two : developing relationship capital -- Strategy three : engaging new clients -- Strategy four : institutionalizing client relationships -- Strategy five : adding multiple layers of value -- Strategy six : targeting the right clients -- Strategy seven : building a client leadership pipeline -- Strategy eight : promoting collaboration -- Strategy nine : listening to clients -- Strategy ten : creating a unique client experience -- Answers to the most commonly asked questions about client relationships -- Conclusion: Implementing the ten strategies 
<br/><br/><label>ISBN: </label>9780470380284 (cloth) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Patron and client<br/>Consumers--Professional relationships