10 strategies for building trusted client partnerships Sobel, Andrew creator text bibliography nju Hoboken, N.J Wiley c2009 2009 monographic eng

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viii, 312 p. : ill. ; 24 cm. Introduction: Transforming your client relationships -- Reaching level 6 : trusted client partner -- Employing ten integrated strategies -- Strategy one : becoming an agenda setter -- Strategy two : developing relationship capital -- Strategy three : engaging new clients -- Strategy four : institutionalizing client relationships -- Strategy five : adding multiple layers of value -- Strategy six : targeting the right clients -- Strategy seven : building a client leadership pipeline -- Strategy eight : promoting collaboration -- Strategy nine : listening to clients -- Strategy ten : creating a unique client experience -- Answers to the most commonly asked questions about client relationships -- Conclusion: Implementing the ten strategies specialized Andrew Sobel Includes bibliographical references and index Customer relations Patron and client Consumers Professional relationships 9780470380284 (cloth) UMP 090917 20251117150126.0 vtls000044494