TY  - BOOK
AU  - Sobel,Andrew
TI  - All for one: 10 strategies for building trusted client partnerships 
SN  - 9780470380284 (cloth)
PY  - 2009///
CY  - Hoboken, N.J.
PB  - Wiley
KW  - Customer relations
KW  - Patron and client
KW  - Consumers
KW  - Professional relationships
N1  - Includes bibliographical references and index; Introduction: Transforming your client relationships -- Reaching level 6 : trusted client partner -- Employing ten integrated strategies -- Strategy one : becoming an agenda setter -- Strategy two : developing relationship capital -- Strategy three : engaging new clients -- Strategy four : institutionalizing client relationships -- Strategy five : adding multiple layers of value -- Strategy six : targeting the right clients -- Strategy seven : building a client leadership pipeline -- Strategy eight : promoting collaboration -- Strategy nine : listening to clients -- Strategy ten : creating a unique client experience -- Answers to the most commonly asked questions about client relationships -- Conclusion: Implementing the ten strategies
ER  -