@book{51938,
	author = {Pawlak, Edward J. and Vinter, Robert D.},
	title = {Designing and planning programs for nonprofit and government organizations /},
	publisher = {Jossey-Bass,},
	year = {c2004},
	address = {San Francisco :},
	edition = {1st ed.},
	url = {http://www.loc.gov/catdir/toc/ecip0418/2004012065.html}
}