Sathyan, Jithesh <br/><br/>
Fundamentals of EMS, NMS and OSS/BSS 
Jithesh Sathyan 
 - Boca Raton, FL :  Auerbach Publications,  2010 
 - xix, 568 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781420085730 1420085735 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer networks--Management<br/>Support services (Management)--Data processing