@book{52183,
	author = {Goldner, Paul S. and McKeon, Peter},
	title = {Red-hot sales negotiation :},
	publisher = {AMACOM/American Management Association,},
	year = {c2007},
	address = {New York :},
	note = {Includes index},
	url = {http://www.loc.gov/catdir/toc/ecip078/2006102134.html}
}