TY  - BOOK
AU  - Olson-Buchanan,Julie B.
AU  - Boswell,Wendy Robyn
TI  - Mistreatment in the workplace: prevention and resolution for managers and organizations 
T2  - Talent management essentials
SN  - 9781405177139
PY  - 2009///
CY  - United Kingdom
PB  - Wiley-Blackwell
KW  - Work environment
KW  - Industrial relations
KW  - Dispute resolution (Law)
N1  - Includes bibliographical references (p. 179-191) and indexs
ER  -