@book{52746,
	author = {Varma, Arup},
	title = {Performance management systems :},
	publisher = {Routledge,},
	year = {c2008},
	address = {Abingdon [England] ;},
	note = {Includes index},
	url = {http://www.loc.gov/catdir/toc/ecip082/2007041951.html}
}